Last updated: October 2026
Privacy Policy
KayCee Living is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it.
Who We Are
KayCee Living is a family-run serviced accommodation and B&B business based in Long Eaton, Nottinghamshire. We operate Briany House and La Belle Maison. For the purposes of data protection law, we are the data controller of your personal information. You can contact us at hello@kayceeliving.co.uk or by calling Ceejay on 07766 405030 or Keira on 07871 968056.
What Information We Collect
We collect the following personal information when you make an enquiry or booking: • Your name • Email address • Phone number • Dates of stay and number of guests • Whether you are bringing a dog • Any additional information you choose to share in your message We do not collect payment card details directly — payments are handled securely through third-party platforms.
How We Use Your Information
We use your personal information to: • Respond to your enquiry and confirm your booking • Communicate with you before, during, and after your stay • Send you information relevant to your booking (e.g. check-in instructions) • Comply with our legal obligations We will not use your information for marketing purposes without your explicit consent.
Legal Basis for Processing
We process your personal information on the following legal bases: • Contract: to fulfil a booking or respond to a pre-booking enquiry • Legitimate interests: to manage our business and communicate with guests • Legal obligation: where required by law
How Long We Keep Your Data
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For guests, we typically retain booking records for 6 years in line with HMRC requirements. Enquiries that do not result in a booking are deleted within 12 months.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. We may share your information with: • Booking platforms (Airbnb, Booking.com) where your booking was made through them • Our email and messaging service providers, solely to facilitate communication • Law enforcement or regulatory bodies where required by law
Your Rights
Under UK data protection law, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate information • Request deletion of your information (subject to legal obligations) • Object to or restrict our processing of your information • Withdraw consent where processing is based on consent To exercise any of these rights, please contact us at hello@kayceeliving.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies & Website
Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or analytics cookies. If this changes, we will update this policy and seek your consent where required.
Changes to This Policy
We may update this privacy policy from time to time. The current version will always be available on our website. We will notify guests of any significant changes.